PLINGCAST Co., Ltd. (hereinafter referred to as "the Company") places great importance on the protection of users' personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection." Through its Privacy Policy, the Company informs customers about how the personal information they provide is utilized, the methods of use, and the measures taken to protect personal information. In the event of amendments to the Privacy Policy, the Company will notify users through announcements on its website (or through individual notifications).
The Privacy Policy of PLINGCAST Co., Ltd. contains the following information:
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Items of Personal Information Collected and Methods of Collection
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Purposes of Collecting and Using Personal Information
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Retention Period and Use of Personal Information
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Procedures and Methods for Destruction of Personal Information
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Provision of Personal Information to Third Parties
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Delegation of Handling Personal Information
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Rights of Users and Legal Representatives and How to Exercise Them
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Contact Information of the Person Responsible for Managing Personal Information and Related Personnel
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Obligation to Notify
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Collection of Personal Information Items and Methods The company collects the following personal information for purposes such as member registration, non-member purchases, consultations, and prevention of misuse: • Required fields: nickname, email, gender, date of birth, profile picture, payment records • Optional fields: information necessary for providing personalized services
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Purpose of Collection and Use of Personal Information The company utilizes the collected personal information for the following purposes:
a. Execution of contracts related to service provision, settlement of fees associated with service delivery, provision of content, purchase and payment processing, sending of goods or invoices, verification of identity for financial transactions, and provision of financial services
b. Member management Verification of identity related to membership services, personal identification, prevention of misuse by undesirable members, prevention of unauthorized use, confirmation of membership intention, age verification, processing of complaints, and communication of notices
c. Utilization for marketing and advertising Delivery of promotional information, such as events, understanding access frequency, or statistics regarding members' use of services
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Retention and Use Period of Personal Information
The company shall, in principle, dispose of personal information without delay after the purpose of collection and use has been achieved. However, if it is necessary to retain such information for a certain period for the purpose of confirming obligations related to transactions, in accordance with the provisions of relevant laws such as the Commercial Act and the "Act on the Consumer Protection in Electronic Commerce," the information may be retained for a designated period.
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Records related to contracts or withdrawal of subscription: 5 years (Act on the Consumer Protection in Electronic Commerce)
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Records related to payment and supply of goods: 5 years (Act on the Consumer Protection in Electronic Commerce)
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Records related to consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce)
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Records collected for temporary purposes such as surveys or events: Upon the completion of the respective survey or event
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Records concerning identity verification: 6 months (Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.)
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Records of visits (logs): 3 months (Protection of Communications Secrets Act)
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Procedure and Method for Personal Data Destruction
The company will, in principle, destroy personal data without delay once the purpose for collection and use has been achieved. The procedures and methods for destruction are as follows:
A. Destruction Procedure
Information entered by the user for the use of services will be transferred to a separate database (for paper records, a separate filing cabinet) after the purpose has been achieved and will be stored for a certain period in accordance with internal policies and other relevant regulations regarding data protection (refer to retention and usage periods) before being destroyed. Personal data transferred to a separate database will not be used for any purpose other than retention, except as provided by law.
B. Destruction Method
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Printed Personal Data: Shredded or incinerated
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Personal Data Stored in Electronic File Format: Deleted using a method that renders the records unrecoverable
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Provision of Personal Data to Third Parties
The company does not provide your personal data to third parties. However, exceptions apply in the following cases.
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If users have given prior consent, we will inform you of who our business partners are, what information is needed and why, and how it will be managed and protected for a specified period before collecting or providing information. If you do not agree, we will not collect additional information or share it with our business partners.
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In cases where there is a request from law enforcement authorities according to legal regulations or for investigation purposes, we will comply with the procedures and methods specified by law.
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In the event that user personal information is outsourced for the smooth handling of operations, it is imperative to inform the designated third party receiving the personal data processing agreement (hereinafter referred to as the "Trustee") and to provide details regarding the nature of the outsourced personal information processing tasks beforehand. The current trustees of the company managing personal information and the specifics of their tasks are as follows:
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Outsourcing Target (Trustee): Outsourced Task Details (Trustee Responsibilities) • Dream Security Co., Ltd.: Identity Verification • Apple, Google: In-App Payment Processing
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User and Legal Representative Rights and Methods of Exercise
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A. Users and legal representatives can at any time inquire about or modify the personal information of themselves or any child under the age of 14 registered with them, and may request termination of membership (withdrawal of consent).
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B. To inquire about or modify personal information of the user or a child under the age of 14, one must click on “Change Personal Information” (or “Edit Member Information,” etc.), and to request termination of membership (withdrawal of consent), one must click on "Membership Withdrawal." This is followed by a verification process that allows for direct access, correction, or withdrawal.
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C. Alternatively, you may contact the Personal Information Management Officer in writing, by phone, or via email, and action will be taken without delay.
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D. If the user requests correction of errors in personal information, such information will not be used or provided until the correction is completed. Moreover, if incorrect personal information has already been provided to a third party, we will promptly notify the third party of the correction result to ensure that correction is made.
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E. Personal information that has been terminated or deleted at the request of the user or legal representative will be processed in accordance with what is stated in "3. Retention and Use Period of Personal Information," and it will not be made available for any other purposes.
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Contact Information for Personal Information Management Officer and Responsible Parties
The company designates relevant departments and a Personal Information Management Officer as follows to protect customers' personal information and address complaints related to personal information:
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Customer Service Department: Customer Management Team
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Email: cs@plingcast.com
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Name of Personal Information Management Officer: Kim Myung-sun
A. You may report any personal data protection-related complaints arising from your use of the Company's services to the designated personal information management officer or the responsible department.
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The Company will promptly provide adequate responses to the reported issues from users. The current privacy policy has been in effect since March 19, 2021. In the event of any additions, deletions, or modifications to the content, notice will be given on the website's announcement board at least seven days prior to the revision. Additionally, we assign version numbers and revision dates to the privacy policy to facilitate easy identification of any amendments.
This document contains the intellectual property rights and trade secrets of PLINGCAST Co., Ltd., and unauthorized disclosure may result in legal penalties.